iTechNS-Remote Monitoring & Management

Centralized monitoring platform keeping tabs on your technology

With the iTechNS Remote Monitoring & Management platform, we have insights to all aspects of your IT infrastructure. We place an agent on each device in your network. This agent will provide status information of each device being monitored and critical services functioning on those devices. From a centralized console we are alerted of any issues and can quickly determine if a problem is occurring. We can then provide a solution, many times without the user of the device even knowing that an issue exists.

Some of the items we are able to monitor & manage:
  • Device Status - Online / Offline
  • Memory Usage
  • CPU Usage
  • Disk Status
  • Disk Utilization
  • System Temperatures
  • Security Software Status
  • Backup Process Status
  • Firewall Status
  • Critical Services & Application Monitoring
  • And many more...

iTechNS RMM-Apply Software Updates

Primary Line of Defense

Applying software updates is a task that sometimes gets postponed or ignored, but it is crucial that you apply updates promptly. Proper patch management helps to fix any bugs discovered in your applications as well as provide enhancements. Most important, though, updates close known security vulnerabilities, which helps protect your computer systems from cyberattacks. By performing Patch Management thru scheduled routines, you can be assured that your systems are being kept up to date, a primary line of defense from attacks & malware.

iTechNS RMM-Keep Track of Assets

Knowledge of Your Equipment

Another important but often ignored task is regularly inventorying IT assets, recording such information as serial numbers, licensing details, and location. For computing devices, it is also important to keep track of information about the installed applications, including their version numbers. Tracking IT assets lets you know much more than simply how many devices you have and where they are located. You will know other pertinent information, such as how old your equipment is, when a license is nearing its expiration date, and whether applications are receiving the necessary patches and updates.

iTechNS RMM-Monitoring & Security

Keeping Tabs on Your Technology

Monitoring your servers, desktop computers, and other devices for known security issues is one of the most important parts of your overall computer security strategy. While monitoring your computers for missing software updates is a good first step, more needs to be done. For instance, you should monitor a computer's event logs to see if there have been numerous unsuccessful attempts to remotely access it. This provides insight into attack is taking place rather than finding out days or weeks later when a hacker manages to gain entry and steal data or implant malware.

iTechNS RMM-Efficiency & Performance

Maintaining Your Infrastructure

The time to think about the performance of your computer systems is not when they grind to a halt. You need to continually monitor the performance of your servers, desktop computers, and other devices. For example, you should regularly track memory and processor utilization as well as check the amount of free disk space available. Collecting performance data about your computer systems over time lets you identify detrimental long-term trends, even before issues reach levels that would trigger an alert.

Have Peace of Mind without All the Work

With all the tasks that need to be done, monitoring and managing your computer systems can be a tall order. We can take care of them for you so that you can concentrate on running your business.

iTechNS will remotely monitor and manage your computer systems, uncovering security and performance issues so that they can be addressed before they turn into larger problems that can cause downtime. You will have peace of mind knowing that we will be watching your computer systems 24x7, keeping them safe and operating at peak efficiency.

Click the Contact Us button below to learn more about our Remote Monitoring and Management Services.

iTech Managed Services - Keeping Tabs on Your Technology

iTechNS-Managed Services-Essentials


The Essentials plan provides for Remote Monitoring & Management, Patch Management, & Pro-Active Issue Remediation with 2 Hours Per Month of Technical Support for Covered Devices.

iTechNS-Managed Services-Fully Managed


The Fully Managed plan provides for complete protection of your managed devices. In addition to  Remote Monitoring & Management, and Patch Management, the Fully Managed plan provides for all Issue Remediation for Covered Devices.

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iTechNS-CloudSync-Subscription-Premium

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